Blue Prism invented the term Robotic Process Automation. Their software platform enables business operations to be agile and cost effective through rapid automation of manual, rules based, back office administrative processes, reducing cost and improving accuracy by creating a “digital workforce”. The digital workforce is built by the operational teams or accredited Blue Prism partners using their robotic process automation technology to rapidly build and deploy automations through leveraging the presentation layer of existing enterprise applications. The automations are configured and managed within an IT governed framework and operating model which has been iteratively developed through numerous large scale and complex deployments. Blue Prism’s proven technology plays a key role in enabling organisations including; The Co-operative Banking Group, Shop Direct, RWE npower, Fidelity Investments, the NHS and O2 to rapidly respond to business change through agile back office operations an